How to set the time:
If the watch cannot update, the watch is not connected to the background server for time calibration. You can use the approach of following.
1. Wear the watch outdoors for GPS positioning, calibration time.
2. Use your mobile phone to send a text message to the watch for calibration: PW,123456, NTP servers,22.214.171.124,8089#.
3 Send SMS to reset time: PW,123456,time,hour.minute.second,date,year.month.day#.
For example: pw,123456,time,08.18.00,date,2018.08.08#，
The watch you bought is LBS positioned and will be 0.4-5 miles based on local network and signal.
The positioning of the watch is based on your location’s LBS signal transmission station and is also related to the network signal in your area. You need to locate multiple times to get the exact positioning. Please think twice before the order.
How to solve the “device offline” problem?
1. Check whether there are signal bars and “↑↓” symbol on the watch.
2. If there are no signal bars, please check whether the sim was inserted correctly, and go to a good signal place and check it.
3. If there is no “↑↓” symbol, please open the data and voice plan for the sim card.
4. Or you can use your phone to send two messages to the sim NO. in the watch, And send a screenshot to us(copy it)PW,123456,ts#
Then give me the screenshot of the reply. We need to know some information.
1 x Kids Smartwatch (not include sim card)
1 x USB Cable
1 x Kids watch quick start guide
1 x Screwdriver
- ☔【Waterproof smartwatch】 The watch is made of special waterproof material, which is waterproof and durable. Your child can wear this waterproof watch in their daily lives without worrying about the watch being damaged when it rains. (Cannot be used in hot water, showers or saunas. Do not press any buttons underwater. Improper use will shorten the service life)
- 🏅【Special charging interface】Designed for children’s waterproof magnetic charging interface, waterproof and safer.The main functions on this waterproof smart watch: LBS location, Phone book,Talk-back, Footprint , Watch alarm clock, SOS emergency alarm, Low-power, Alarm, Remote shutdowm, Game, Camera, Photo album. More functions are available on our APP, please download new version in time.
- 📞【Two Way Calls&SOS Emergency】Children can make and receive calls, and parents can save 10 phone numbers in this watch. The watch can be 3 emergency numbers. For children who are in trouble, the children can press the SOS button, and they will call 3 phone numbers for emergency assistance until they answer the call. In addition, parents can send voice/text messages to children through the app.
- 📶【SIM card is NOT INCLUDE】We only provide Smartwatch, but no SIM card, please purchase an additional SIM card, we recommend using SPEEDTALK SIM (belonging to T-mobile network), you need to enable SIM card to enable GPRS function and caller ID function. Currently only viewing 2g data traffic. When using this product, please ensure that the SIM card has 2G data traffic and 2G network.
- 🔕【Class mode】Parents can set the class mode on the app to let the children concentrate on class and avoid playing watches during class time. If you encounter any problems or are not satisfied with the use, please contact us, we will contact you within 24 hours and solve the problem for you.